Shipping policy

Once a package has been picked up by USPS and the tracking number associated to the order has been updated, Nails By Showoff hands over any and all accountability for shipping, transit and delivery.  Nails By Showoff assumes no responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders.

Nails By Showoff will not be held responsible if the  wrong address or zip code is inputted into the system.If possibly Nails By Showoff will make multiple attempts to correct the error or return the package, but is not liable for any address or zip code errors resulting in a loss of package or returns.

If your order was marked as “delivered” by USPS and its missing; check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office. You may also file a claim directly with USPS at